FAQs

Sizing & Custom Fit

Most of our products are in Asian sizes.
To ensure a perfect fit, please refer to our Detailed Size Chart. We recommend measuring your Bust, Waist, Hips, and Shoulder Width with a soft tape measure.

If your measurements fall between two sizes, we always suggest sizing up. It is much easier to take a costume in than to let it out.

Orders & Exclusive Deals

You can find all active promotions in our Coupon Center.

  • New Adventurers: Use code NEW12 for 12% off your first order.

Shipping & Logistics

1. The shipping time shown at checkout refers only to the transit time and does not include processing time.

Your estimated delivery time = Order processing Time + Shipping Time.

2. Products marked as Ready to Ship will be dispatched within 48 hours.

For all other products, please refer to the processing time indicated on the product page.

If no specific time is provided, the default processing time is 3–10 business days.

Please see details Shipping & Delivery

Once shipped, you will receive a confirmation email with a tracking number. You can also visit our Order Tracking for real-time updates.

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.